El Jinete Mexican Restaurant

12 reviews for “El Jinete”

1. Only second or third time I’ve sat in the bar. Surprised how much military memorabilia there. Bartender was sensitive to food allergies appropriately.

2. Really good spot for some Mexican food. They have really good lunch specials and the place feels authentic. They have a full bar and every meal comes with chips and salsa Server was fantastic and would have given a higher than 5/5 if able.

3. I ordered steak fajitas add prawn which according to the menu I ordered from was $18.00. When I got my bill it was Prawn fajitas add steak for $25.50. Since I had consumed a margarita I wasn’t comfortable disputing the charge and under tipped the bartender instead. She is the one that imput my order. Either the menu prices are wrong or I was taken advantage of. $7.50 difference on one menu item is quite significant. I will not be going back

4. Service is good but most of the food is bland. Definitely better Mexican food restaurants within a few miles from there.

5. I had a fantastic pork Verde macho burrito.

6. We had a gun celebratory dinner with friends. Good food, great service

7. Absolutely love the food here. The flavors are amazing. Great customer service, incredible friendly.

8. We waited more than 5 minutes to be seated, once seated, we saw the hostess ignore 2 more couples waiting to be seated as well. She was making drinks. Maybe a dedicated hostess on a busy lunch festival weekend would be a better idea.

9. My friend and I walked in at the same time as other customers. The other people were seated immediately. The hostess then disappeared. We waited for some time. I finally sought her out. She was standing in the back near the soda machine along with the other front of house staff chatting. I asked if we could also be seated. It still took some time for that to happen. There was plenty of staff despite it being an event day in town. The restaurant was far from full. Once seated the woman did not know what the special drink on the entry board was. She could not tell us if there was a specific lunch menu. We ordered our beverage and did not receive it for more than 15 minutes despite seeing at least three employees in the dining area. I work in food service myself. Lack of staffing did not cause the poor service we received. The owners response to my friend’s review is rude and lacks care for customers. It shows exactly why we received poor service. If the owner doesn’t have customer service as a priority I suppose employees shouldn’t be expected to practice that. The food was just ok. The lack of proper service was the real issue. You have an opportunity to address these issues with staff and have chosen to blame it on an event and a lack of staff that wasn’t a factor during our visit.

10. The salsa is amazing.

11. Delicious food and the service is great

12. Enjoyable atmosphere and food. Server was a Chief’s fan like me, which is always a plus